icon-document-pdficon-document-pdf-fullicon-document-texticon-searchicon-share-facebookicon-share-googleplusicon-share-linkedinicon-share-twittericon-staricon-video-camera

JIRA Integration

Conceptboard brings JIRA directly to your boards turning ideas into action. Import JIRA tickets as tasks, manage status and assignees, and keep everything in sync.

Important: JIRA integration is disabled By default. Please request your team administrators to enable this feature in Team settings
Screenshot 2026-02-27 at 11.46.33.png

Connect JIRA to your Conceptboard account

JIRA integration on boards:

  1. Open Board menu
  2. Select Connect services -> JIRA
  3. In the pop up window that appears, choose Connect to JIRA
  4. Log in into your JIRA account
  5. Select Accept, to allow access to your JIRA account
  6. Your JIRA and Conceptboard are now connected 
Screenshot 2026-02-27 at 11.50.55.png
Screenshot 2026-02-27 at 11.53.52.png
Screenshot 2026-02-27 at 12.02.06.png
Screenshot 2026-02-27 at 13.43.50.png

Add JIRA tickets to your board

The search bar for JIRA tickets opens automatically after login. To add any further tickets, open "Connect services" and proceed to "Import JIRA issues" 

Screenshot 2026-02-27 at 12.27.52.png

Search menu for JIRA tickets lets you:

  1. Select the JIRA space you want to see tickets from.

  2. Using the top search bar, choose the tickets you wish to integrate.

  3. Enable search by JQL query toggle at the top right of the menu, if you want to use advanced search.

  4. Select one or more tickets by ticking the checkbox on the left 

  5. Select the Insert X issue(s) button.

  6. The search menu will close automatically 

  7. The tickets are added as tasks

  8. JIRA tasks will appear one by one, positioned at the centre of your screen

Screenshot 2026-02-27 at 13.53.05.png
Screenshot 2026-02-27 at 12.26.45.png

JIRA tickets as board tasks

JIRA task displays the following information:

  • Issue summary
  • Issue status
  • Issue end date
  • Issue key and link
  • Last synced indicator
  • JIRA icon
Screenshot 2026-02-27 at 12.37.15.png

Task floating toolbar includes:

  • Colour: Changes the task colour bar 
  • Sync from JIRA: Send all task values from the JIRA ticket to Conceptboard
  • Sync to JIRA: Sends all task values from the Conceptboard task to JIRA
  • Edit Task: Select "Task details", where you can edit more fields than what is visible on the task itself
Screenshot 2026-02-27 at 12.46.02.png

Important: JIRA task is disabled (greyed out) for all board users when syncing is in progress.
This step is implemented to avoid concurrent sync requests. While the task is disabled, no interaction with it is possible other than moving it around the board

It is only possible to sync one task at a time

JIRA Edit task/ Task Details

You can access a detailed view of the JIRA task:

  1. Select the task
  2. Selecting the Edit task option on the floating toolbar
  3. A pop-up will appear with the task’s details.

The pop-up includes:

  • Issue Link
  • Issue Type
  • Priority
  • Summary
  • Assignee
  • Reporter
  • Status 
  • End Date

To update the task in both Conceptboard and JIRA:

  1. Select the Update Task button

  2. Select Cancel to cancel all changes

Screenshot 2026-02-27 at 14.01.02.png

Disconnect JIRA account on boards

To disconnect your JIRA account from Conceptboard:

  1. Open Board menu
  2. Select Connect services
  3. Select JIRA ->  Disconnect JIRA account (This option is only available if you already have a connected account)
Screenshot 2026-02-27 at 13.13.55.png

 

 

 

 

Was this article helpful?
0 out of 0 found this helpful